Date: December 2017

For almost 20 years STS has designed and built high-quality equipment, setting the standard in the manual handling industry.

They approached us to generate brand guidelines that everyone in the company could get behind, a tone of voice that was practical to apply, and a new digital platform to demonstrate the quality of their products.

Brand values

First, we visited the STS factory to see first hand what the STS brand was about. We followed up with a branding workshop, exploring in more depth their audiences, market context, points of difference and business goals.

Boiling all this down, we identified five core values. These values describe who STS are and why they do what they do. And they also underpinned the brand voice, the visual design, and the website.

Two passages of text showing a product description before and after the STS tone of voice has been applied.

Tone of voice

The brand's written style had to reflect its values, so we created a unique tone of voice with a set of guidelines. These contain practical tips on how to achieve the STS tone of voice, sample passages to show it in action, and correct spelling, punctuation, grammar and usage.

The old STS brand logo. The new STS brand logo.

Brand evolution

Following a scoping workshop, we gently evolved the brand identity to modernise the company's visual branding without throwing away their heritage. A simple typographic system allows for flexibility across all of their products, where space is paramount.

A mock-up showing the STS brand logo embossed on blue paper. A mock-up showing the STS brand embroidered on a uniform.
Four pages from the STS brand guidelines, featuring brand values and tone of voice, the logo, colourways and typography.

Unused concepts

At Nixon we fully explore all ideas within the framework of the brief and evaluate them against the client's target audience and brand values before narrowing our focus.

Unused logo concepts for STS.
Three STS website pages mocked up on three mobile phones.

Website

We brought the company’s digital presence up to date with a responsive website that reflected the quality of their offering. During a factory visit, they showed us how easy and intuitive their products were to use. This became a driving idea behind the UX design – we wanted to build a website that was sleek and simple to navigate.

Implementing our concept for the brand tone of voice, we also offered copyediting across the site to make sure that the written content was consistent with the brand personality.

The STS website homepage mocked up on a mobile phone.
The STS website mocked up on a mobile phone.
The STS website navigation mocked up on a mobile phone.
The STS website homepage on desktop.

Zac Jones, Business Improvement Manager

Working with Nixon has been a brilliant experience. Refreshing our brand identity has been very rewarding, workshops with the team delved right into the heart of the business. Nixon has taken our decade-old website and transformed it into a place we’re excited for our clients to visit. The site showcases everything great about our products and is admired by our customers from all over the world.