Privacy Policy

We’re committed to protecting your privacy. This privacy policy details what personal information we collect and why we collect it, how we use your information, and how you can access and update it.

Who we are

Nixon Design Ltd. is a company registered in England and Wales. Our registered number is 4806291 and our registered address is 11 Penrose Terrace, Penzance, Cornwall. 

Data Controller and Data Processor

Nixon Design Ltd. acts as its own Data Controller. Our contact details are listed at the bottom of this page.

In providing services to clients, Nixon Design Ltd. also acts as a Data Processor on their behalf. In this instance, the client is the Data Controller and responsible for the protection of their customers’ information. Where we receive or otherwise process personal data, we will only process that data to the extent needed in order to provide service for our clients. We will not use personal data obtained in the course of providing our email management or website analytics services for any other purpose and will not release it, in whole or in part, to anyone other than to our client, unless we are legally obliged to do so.

What information do we collect about you?

We collect information while you use our website and when you get in touch, comment on a blog post or sign up to our email newsletter. The personal information we collect from you while using this site includes your IP address and information regarding what pages are accessed and when. Website usage information is collected using cookies (see below). If you sign up to our email newsletter, comment on a blog post or contact us, we may also collect your name and email address. If you subscribe to our email newsletter, your information will be stored in the Campaign Monitor newsletter system. 

How will we use the information about you?

If you subscribe to our email newsletter, we will contact you by email with studio news, details of upcoming events, updates about changes to our services and newsletters containing marketing tips and case studies. You have a choice about whether you receive these communications and can unsubscribe from our mailing list or update your preferences at any time by emailing us

If you email us using an email address or link found on our website, we will use the details to contact you by email (or telephone, if you provide a telephone number in the email body) in relation to your enquiry. We may keep a record of your communication to help solve any issues you might be facing or follow-up on your enquiry. 

We will never rent, lease or sell this data to other companies or individuals. We will only transfer your personal information to a third-party if required by law to do so. 

If you are unhappy with how we have collected or used your data, you have the right to complain to the Information Commissioner’s Office (ICO).

How you can access or update your information

You have a right to access, rectify, erase and restrict the processing of any data relating to yourself. To do so, please email hello@nixondesign.com or write to us at Nixon Design, White’s Warehouse, Foundry Square, Hayle TR27 4HH.

The accuracy of your information is important to us. If you would like to review and update your information (for instance, if you change address or email address), please get in touch using the details directly above.

Cookies

This website uses cookies, which are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. We use Google Analytics cookies to track your interactions in order to tailor your return visits, provide a more personalised experience, and to assist in monitoring website usage. We use Google Optimise cookies to track your interactions in order to offer personalised features and test variations in our website. We also use Hotjar and Full Story cookies to track your interactions in order to determine your journey through the site and identify the content you found most relevant and interesting. Cookies do not allow us to identify you as an individual.

It is possible to disable cookies using your browser preferences. Please note that turning off cookies may affect the functionality of our website. 

Links

This website may contain links to other websites. This privacy policy only applies to this website and we have no control over the content of other websites or the way they collect or use your personal data. We therefore advise that you check the privacy policy of any site you visit. 

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 9 February 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

  • By email
  • Or write to us at Nixon Design, White’s Warehouse, Foundry Square, Hayle TR27 4HH.